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How can we help you?
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Welcome to The Business Bank’s Client Service Center. How can we help you?
Service Requests
Use our secure online service request system to reorder business checks, request wire transfers, arrange foreign exchange or submit comments and questions, as well as track your request status.
Personal Check Reordering
Reorder checks online quickly and easilyWhen reordering you will leave the Bank’s Web site.
The site you are going to is not owned or controlled by The Business Bank.
The Business Bank CANNOT attest to the accuracy of information provided by linked sites. It may have a different privacy policy, cookie control and security standards.
Your Security, Our Priority
ID Protection Service
Sign up for ID Protection Service™ With the Business Bank’s comprehensive Identity Theft Protection solution. You will gain the peace of mind knowing that ID Protection Service includes robust detection, reimbursement and resolution services.
Not a deposit • Not Insured by the FDIC or any other Government Agency • No Bank Guarantee • May Lose Value
FAQs
About The Business Bank
A. Yes! We are a full service financial institution with a full array of banking products for both business and consumer clients. We offer checking, savings, lending, online banking, online bill payment, a network of surcharge-free ATMs and much more!
A. Individual and Business accounts are insured by the FDIC up to $250,000. Discover what your coverage is with the new FDIC-EDIE calculator. The Electronic Deposit Insurance Estimator (EDIE) is the FDIC’s easy-to-use tool that helps you find out if the money you have in deposit accounts at FDIC-insured banks is fully protected. Or watch this video to learn more
A. Through either our affiliate, Bankers Insurance, or through our subsidiary, The Business Bank Insurance Agency, Inc., The Business Bank can offer you a wide variety of insurance solutions for both you and your business at competitive rates. We will even give you a free quote!
A. Telebanc is a free telephone banking service offered by The Business Bank — 24 hours a day, seven days a week. You can use Telebanc to check balance information, transfer funds between accounts, see what checks have cleared your account or fax to yourself account statements (small fee applies). Visit our Telebanc services at (800) 861-4220.
Client Service
A. Please call (703) 230-9105 (during business hours) or (800) 500-1044 (outside of business hours) to notify us if your ATM/debit card has been lost or stolen.
A. Please contact your branch or client manager.
A. Log in to our Client Service Center and update your address under the My Info tab.
A. From the United States, dial (800) 890-5097. From outside the United States, dial 001-727-227-2447.
A. Personal banking clients can order new checks using our online check reordering service. When reordering you will leave the Bank’s Web site.
The site you are going to is not owned or controlled by The Business Bank.
The Business Bank CANNOT attest to the accuracy of information provided by linked sites. It may have a different privacy policy, cookie control and security standards. Business banking clients can request new checks using the Client Service Center or by contacting their branch or client manager.
A. The Business Bank's routing number is 056004623.
Personal Banking
A. We offer financing for new and used vehicles as well as Home Equity Lines based on prime rate. Visit or call your local branch for details.
A. After your Business Bank checking account has been opened, you will receive The Business Bank’s routing and transit number along with your checking account number. Simply provide this information to your employer’s human resource or payroll department, and your direct deposit should begin within 30 days. (Note: employer must participate in a direct deposit program.)
Business Banking
A. Each of our branches has an experienced commercial lender who would be happy to speak with you about your options. Please call your local branch to set up a meeting with one of our lenders.
Online Banking
A. Both businesses and consumers must sign up for their online service at a local branch. The Business Bank Online (businesses) is a more robust cash management solution that may require some assistance from your branch manager when enrolling. Personal online banking (TBB Online) is a quick and easy process. After completing a brief application you will then complete the enrollment process online.
A. Bill pay is available via our Personal Online Banking (TBB Online) and our Business Online Banking. Both services are FREE of charge.
A. Wire transfers are available by request through the Client Service Center or by telephone with Telebanc. Funds may be transferred to recipients domestically or internationally. (Wire transfer fees do apply. Please consult your branch or client manager for applicable fees.)
A. Funds may be transferred to and from accounts at The Business Bank by Automatic Clearing House (ACH) debits and credits. Business accounts are able to generate ACH debits by using Online Business Banking. Personal accounts allow scheduled and instant (express) transfers between accounts through Online Personal Banking.
A. A Stop Payment can be made either through your online banking account or contacting a branch or client manager directly.
A. Automatic alerts can be requested through online banking.
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